Billing Terms and Conditions

Waglen Pets Billing Terms & Conditions

This Billing Terms & Conditions page explains how payments are handled on the Waglen Pets website, including accepted payment methods, pricing, security measures, and fraud prevention. By placing an order with us, you agree to the billing terms outlined below.

1. Accepted Payment Methods

Waglen Pets provides several secure payment options to ensure a smooth checkout experience. The following payment methods are accepted:

  • American Express

  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Paypal

  • Shop pay

  • Visa

All payments are processed in United States Dollars (USD).

2. Payment Authorization and Order Confirmation

Payment must be completed at the time an order is placed.

Orders will only be confirmed after full payment has been successfully authorized. Orders with declined, failed, or incomplete payments will not be processed or shipped. Waglen Pets reserves the right to cancel any order that cannot be properly authorized.

3. Pricing and Currency

All prices displayed on the Waglen Pets website are listed in United States Dollars (USD).

Prices may be updated at any time without prior notice. Any applicable taxes and shipping charges are calculated and displayed at checkout before payment is completed. Customers are responsible for reviewing their order total before submitting payment.

4. Secure Payment Processing

We take payment security seriously.

All transactions are processed through encrypted connections using trusted third-party payment gateways. Waglen Pets does not store or retain credit card numbers or sensitive payment details. Payment information is handled directly by authorized processors in compliance with industry security standards.

5. Refunds, Disputes, and Chargebacks

Refunds are handled in accordance with our Return Policy

Approved refunds are issued to the original payment method used at checkout. Unauthorized or improper chargebacks may be investigated and disputed. If you experience a billing issue, please contact us  at info@waglenpets.com before initiating a chargeback so we can assist in resolving the matter.

6. Fraud Prevention and Order Review

To protect both our customers and our business, Waglen Pets monitors transactions for potential fraud or unauthorized activity.

Orders flagged for review may be delayed, placed on hold, or canceled. Additional verification may be requested for high-value or unusual transactions. Waglen Pets reserves the right to refuse or cancel any order that cannot be verified.

7. Billing Questions and Support

For questions related to billing, payments, or transactions, please contact our support team.

Store Name: Waglen Pets
Address: 26 Flintshire Rd, Malvern, PA, 19355, USA
Email: info@waglenpets.com
Phone: +1-223-223-6893

Customer Service Hours:
Monday through Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all billing inquiries within 1–2 business days.